Your colleagues were trying to access production server via FTP. However exceeded the maximum number of failed logins, their IP address got blacklisted on iptables.
How do you remove their ip address from the blacklist?
Check their ip address with iptables
# sudo iptables -L ... Chain fail2ban-vsftpd (1 references) target prot opt source destination DROP all -- 192.168.1.156 anywhere RETURN all -- anywhere anywhere
Remove ip address from iptables
# sudo iptables -D fail2ban-vsftpd -s 192.168.1.156 -j DROP
Verify the iptables
# sudo iptables -L ... Chain fail2ban-vsftpd (1 references) target prot opt source destination RETURN all -- anywhere anywhere